Ask any of our customers for the past three decades and they will attest to the high quality of Chutex’s products. Indeed, when it comes to quality assurance and product safety, we at Chutex make no compromises. Our ability to consistently deliver high quality products is attributed to our management’s commitment to quality as well as our standardized quality assurance institution that is used by all of our factories.

Throughout the years, our company has devoted enormous resources to develop Chutex’s Quality Management System (CQMS), a scientific, comprehensive, and proprietary quality control system designed to ensure that no defective garments will leave the factory. Likewise, Chutex devotes significant human resources to our quality control team. In CQMS, we invest not only in the quantity, but the quality of our manpower. Chutex provides continuous training for all our quality assurance and quality control staffs so that they will be able to cope with the changing demands and fashion in our industry.

CQMS creates an individual environment for implementing lean techniques and tools by: 1) Fostering an atmosphere of continues improvement and learning. 2) Satisfying customers and minimize cost at the same time. 3) Getting quality right the first time. 4) Grooming leaders from within rather than recruiting them from the outside. 5) Teaching leaders to become problem solvers. In essence, we believe that the correct proccesses will produce the right results.

CQMS creates a continuous flow process to bring any problems automatically to the surface, while standardized task and processes are the foundations for continuous improvement and employee empowerment. CQMS allows its staffs to detect defects when they occur and empowers them to automatically stop any process in production. Therefore, our staffs can fix the problem before any defective components continue down stream.

Before bulk production of any order, we require all the relevant merchants and those involved in production as well as CQMS to hold a pre-production meeting. The meeting will anticipate any construction and quality issues that might arise during bulk. Furthermore, we require every order to conduct a pilot run before bulk production. This process enables those in CQMS and production to analyze and solve any problems that they have not anticipated during the pre-production meeting.

Every fabric that arrives in our factory is fully tested by our CQMS team for defects before cutting. In addition, each fabric dye lot is tested individually for shrinkage and shade band to ensure appropriate control in shade variation. Two forms of shrinkage testing, both in fabric and garment form, finalize the marker shrinkage. Our team inspects all cut components randomly with comparsions to the panel and checks every embroidery and printing component.

In the sewing department, the CQMS staffs scrutinize the quality of every individual sewer, and mistakes are readily identified and corrected. When quality problems arise during operation, “roving” quality control gives a signal. Flags are used to alarm line leaders and supervisors that help is needed to solve quality problems. Before washing, every garment is 100% fully inspected. After wash, each garment is again fully inspected to make sure that no defective garments will proceed to ironing and packaging. Needless to say, our QC staff is also there to inspect the ironing and packaging of the goods before shipment.

In effect, every step in production is closely followed by different members of our QC team. Every week, management in QC and production meet to analyze technical and statistical data, and make suggestions for any necessary improvement. Whenever there is a quality problem, the standard work chart is reviewed to assess the problem and the chart is updated accordingly.

Our inspection encompasses not only the measurement and construction of the garments, but other important details such as product safety. CQMS employs the strictest policy in the industry for needle replacement and needle detection before shipment. CQMS also test other important safety features for our garments, such as buttons, snaps and other relevant testing procedures.

As a testament to CQMS’ success, many of our customers have prized Chutex with numerous awards for quality performance. More importantly, a few key customers have already granted Chutex with QA empowerment, whereby they entrust our company to inspect our own goods. This is the level of confidence that many of our customers have with Chutex. After all, it is our commitment to our customers that has gradually established our reputation for consistently delivering high quality products.